Please fill out the contact form below and we will reply as soon as possible.
In an effort to increase flexibility within Club OS Training Management and for your training clients, users will now...
July 1st, 2025 36 views 0 likes
The ability to rewrite a package agreement in Club OS allows you to increase or decrease units, and update the...
August 2nd, 2025 33 views 0 likes
Once you’ve received an email from AMPE’d, prompting you to schedule an appointment with your new lead, you will need...
July 1st, 2025 32 views 0 likes
In this article, we will outline the steps for selling a PT package to a member and ensure that there...
July 1st, 2025 28 views 0 likes
If your club sells PT agreements where the units are set to expire after a given time frame, you may...
This article will outline the steps to Write-off an invoice. A club would want to write off an invoice to...
July 1st, 2025 30 views 0 likes
Occasionally, a Member will request that a Club Admin shorten the original length of their agreement's frozen state. Depending on...
In order to add a new employee to Club OS, you must add the employee in the Anytime Fitness Dashboard. ...
Complete the following steps for adding commission rates to your FC event: a) Access Package Setup (My Club-->PackageSetup-->Member Services) and...
Club OS allows authorized staff to, both, set and edit the date in which a Member requests that their package...
July 1st, 2025 31 views 0 likes
Club OS provides its Members with the opportunity to pay a varied amount of money towards their initial and future...
Whenever a staff member prepares to refund a Member's credit, an alert will always appear below the Refund Amount field,...
July 1st, 2025 27 views 0 likes
Club OS allows club staff to set their own availability. By doing this, employee are able to display which of...
July 1st, 2025 33 views 0 likes
Anytime Fitness Live Programming, powered by Alloy, is a program designed to deliver both group and personal training to its...
July 1st, 2025 25 views 0 likes
Purpose Club OS allows users to schedule group training events with multiple attendees. In order to ensure trainers are correctly...
PT Billing is accomplished most frequently via auto-draft. By eliminating most opportunities for human error, auto-drafting increases the control and...
Commissions make up a significant percentage of Salespeople and Trainers’ pay. However, accurately crediting a commission can be a complicated...
The ‘Payment Profile’ determines the method through which the Member will pay each invoice. ...
A Trainer’s pay relies heavily on the commissions they have acquired from leading events. It is important, then, that Club...
What is a ‘Chargeback’? A ‘chargeback’ occurs whenever an invoice charged via a checking account is contested by either the...
By comping an invoice, club staff is granting that invoice’s sessions to a Member for free by waiving payment. A...
July 1st, 2025 29 views 0 likes
Refunding invoices via Club OS is an easy, four-step process, for users who have the Refund Invoices permission allowed. However,...
Not every PT invoice qualifies for being received by a member. Whether an invoice stays or gets sent is decided...
Topic: To demonstrate the ways in which both active and future freeze agreements can be edited. Purpose: On occasion, a...
When will a refund be posted in my bank account? It usually takes 3-5 business days to see a refund...
While a web lead is in the AMPE’d workflow, any other automated or manual email or text communication to these...
August 4th, 2025 34 views 0 likes
