Dynamic Content (also seen as Merge Tags) is content that dynamically changes. In Club OS, dynamic content can be inserted into text and email campaigns or follow up scripts and changes for each recipient upon sending. Content will be displayed with {{  }}. For example, {{recipient-first}}.

Configurable Dynamic Content

For dynamic content that's based on information not tracked in Club OS, such as a location's Instagram URL, these fields need to be configured for each location. Custom fields can be used in any way. These fields can be configured by navigating to My Club > Location Settings for Club Admins. If the fields are read-only, reach out to support@club-os.com to enable this feature or for the Club OS Support Team to update these field on your behalf.

Non-Configurable Dynamic Content

All other available dynamic content fields do not need to be configured as Club OS will use information contained within the application.

Using Dynamic Content

Follow Up Scripts

When configuring follow up scripts, dynamic content can be selected using the drop down menu in the Email and Text type.

Email Campaigns

When creating an email campaign or template you can select dynamic content by selecting 'Merge tags' in the text editor. 

You can also copy the merge tag and insert it into the URL field for images, buttons, video or social media.

Text Campaigns

When creating content for a Text Campaign, you can select dynamic content using the link.

Full List of Available Dynamic Content

• Recipient
  • First Name
  • Last Name
  • Agreement Number
    • Membership Agreement ID; recipient be in a member role
  • Email
  • Barcode
    • Can be added/edited in a prospect/member's user settings > integration
    • Barcodes can sync from the Member Management System; please check integration overview before using content
  • Join Month
  • Join Month Number
  • Member Management System User ID
  • Club OS User ID
  • Referred by Club OS User ID
    • Club OS ID of the prospect/member who referred the recipient
•  Assigned Employee (of the recipient)
  • Trainer First Name
    • Only use if subscribed to Club OS' Personal Training Follow Up
  • Trainer Last Name
    • Only use if subscribed to Club OS' Personal Training Follow Up
  • Membership Follow Up First Name
  • Membership Follow Up Last Name
  • PT Follow Up First Name
    • Only use if subscribed to Club OS' Personal Training Follow Up
  • PT Follow Up Last Name
    • Only use if subscribed to Club OS' Personal Training Follow Up
• Appointment (membership [only] appointments of the recipient)
  • Appointment ID
    • Not recommended for customer facing but can be used as a URL parameter
  • Appointment Start Date
  • Appointment Start Time
• Referrals (of the recipient)
  • Refer Link
    • URL for a club's Club OS Referral; do not use if you have not purchased a Referral Form
  • Referred By
• Recipient Location
  • Location Name
  • Location Phone
  • Location Fax
  • Location Address
  • Location City
  • Location State
  • Location Default Email
  • Location Secondary Email
  • Location Website**
  • Location Facebook**
  • Location Twitter**
  • Location Instagram**
  • Location Join Online**
  • Location Third-Party Book A Tour**
  • Location Android Member App Download Link**
  • Location iOS Member App Download Link**
  • Location Member Account Link**
  • Location Custom Field 1**
  • Location Custom Field 2**
  • Location Custom Field 3**
  • Location ID
    • Not recommended for customer facing but can be used as a URL parameter
  • Location Tour Booking Link
• Company (Brand)
  • Name
  • Website
    • Reach out to support@club-os.com to check or update your configured Company's Website
• Other
  • Send From Signature
  • Agreement Number
  • Current Month Name
  • Current Month Number
    
     

**Indicates field that needs to be configured before using