The Cancellation Report lists the details of agreements that were manually cancelled during a selected date range. It does not include agreements that were automatically cancelled due to being rewritten. 
 

Sample Cancellation Report

 Cancellation Report Fields

• Location Name
• Cancel Date
• Last Name: Member's last name
• First Name: Member's first name
• Email: Member's email address
• Purchased Date: Original purchase date of the Agreement
• Agreement Name
• Member Services: If an Agreement contains multiple Member Services, they will all appear here separated by commas
• #Paid Invoices: The number of invoices paid toward the agreement prior to its cancellation.
• Salesperson: The employee listed as Salesperson on the Agreement.
• Initial Trainer: The employee listed as Trainer on the Agreement. 
• Trainers Assigned: If multiple trainers are assigned to this Member, they will all appear here separated by commas
• Active Agreement: Displays Yes/No to indicate if the Member has another active Agreement.

Learn more about accessing, filtering, and scheduling reports.