FitBudd pulls data from ASF/ClubOS to support your members' mobile app experience.
Members
Creation Timing: Members are created in FitBudd upon their first login to the mobile app.
Data Sync Frequency: Membership data is synced hourly to keep member information up to date.
Manual Sync: A manual sync option is also available with each client from the FitBudd dashboard, allowing immediate syncing if needed.
Trainers & Staff
All trainers and staff who are set up in ASF will be added to FitBudd. You will need to invite them so they can access the FitBudd coach app and online dashboard. To invite them, do the following:
- Within the Team > Staff section of the FitBudd dashboard, locate the employee you would like to invite
- Using the three dots on their tile, select ‘Activate Access’
- Enter their email
- Select ‘Save’
- You will see a pop-up with their password. This information will also be emailed to them
- If you need to adjust the user's role, you can do so by editing the user from this same tile.
Once a staff member is invited, if you need to change their email address, follow the steps below
- In the FitBudd Dashboard, go to Team > Staff
- Find the user you need to update
- Select the three dots, then ‘Change Email'
Based on your access, you may also have an option to change their password if needed.
Classes
Events that have been designated as member visible will appear in the mobile app.
Event types and categories that are set up in ASF can be viewed in the FitBudd dashboard and supplemented to add additional imagery and branding that will appear in your app.
Note: Changes to event type settings (e.g. visibility, descriptions, etc) are currently synced on demand only. To trigger a manual sync, go to the Appointments > Class Schedule section of the FitBudd dashboard and select the sync option.
Settings & Client Preferences
Note: Settings are currently synced on demand only. To trigger a manual sync, go to the locations section of the FitBudd dashboard and select the sync option.
The following settings are used in your mobile app:
Client Preferences > MyScheduler > Online Settings
These settings are used to define the display of your calendar in both your online scheduler and the mobile app. You will want to ensure that the desired title and subtitle are selected to represent how you would like events and classes shown in the mobile app.
Client Preferences > Setup My ASF > Schedule ahead
These settings will define when events are bookable on the mobile app. This includes booking ahead as well as how close to an event a member can cancel. When an event is within the cancellation window, members will be prompted to call the club when attempting to cancel.
Barcode Settings & Social Links
Your mobile app barcode settings can be configured in Client Preferences > Mobile App > Location settings.
This page also includes social links that can be added that will display on the Club Info section of the app.
FAQs
How do I invite my trainers to FitBudd?
Within the Team > Staff section of the FitBudd dashboard, locate the employee you would like to invite
- Using the three dots on their tile, select ‘Activate Access’
- Enter their email
- Select ‘Save’
- You will see a pop-up with their password. This information will also be emailed to them
- If you need to adjust the user's role, you can do so by editing the user from this same tile.
How do I change a trainer's email in FitBudd?
- In the FitBudd Dashboard, go to Team > Staff
- Find the user you need to update
- Select the three dots, then ‘Change Email'
Why aren't my event changes showing in the app?
In some cases, you may need to wait for a sync to see the changes you made to the app. If you would like to see changes now, go to the FitBudd dashboard, Appointments > Group Classes, and trigger a manual sync.
For a full suite of help articles on using the FitBudd dashboard, check out the FitBudd help documentation.
