Billing Pause Report (IBB only)

Written By Melissa Ruff (Super Administrator)

Updated at July 26th, 2025

Table of Contents

The Billing Pause report lists all accounts that have had a billing pause applied. This is available for clubs on Invoice Based Billing. 

Data Selections

  • Club: the report content is limited to the club(s) selected
  • Date: the date that a pause is active on, including historical data
  • Pending Pauses Only: the report content is limited to billing pauses that are set to begin in the future

Data Filters

None

Data

Each row of the report represents a billing pause; billing pauses canceled prior to their scheduled start date are not included

  • Club: the ID of the client where the paused account exists
  • Club Name: the display name of the client where the paused account exists
  • Account Number: the account number that was paused
  • First Name: the buyer’s first name
  • Last Name: the buyer’s last name
  • First Invoice Paused: the first invoice set during the creation of the pause
  • Next Invoice Date: the next invoice set for the pause
  • Add Ons Paused: the state of the ‘pause add ons’ toggle for the account's billing pause
  • Reason: the reason defined for the billing pause
  • Payment Frequency: the account's membership dues payment frequency at the time of the pause
  • Recurring Payment Amount: the account's membership dues payment amount at the time of the pause
  • Total Payments Paused: the number of payments that were paused
  • Total Amount of Payments Paused: the calculation of Payments Paused multiplied by Recurring Payment Amount
  • Freeze Access Start Date: the freeze access start date if access was frozen along with the billing pause
  • Freeze Access End Date: the freeze access end date if access was frozen along with the billing pause
  • Fee: the fee entered when the pause was applied
  • Fee Start Date: the start date selected for the fee when the pause was applied


Data Summary

  • Total Record Count: the total count of records in the report after any filtering is applied
  • Total Paused Dues Payments: The total of Total Amount of Payments Paused for all records in the report after any filtering is applied