Software Hotfix Update for November 30, 2021

Written By Melissa Ruff (Super Administrator)

Updated at August 3rd, 2025

Table of Contents

ASF has released a small update to the Returns report due to some updates to Federal regulations in regards to handling collections.

NOTE: If you work with a Collections Agency that ASF sends information to, you will find a few new changes to the Returns report. Additionally, additional information per the new regulations will now be provided to those collection agencies

Release Notes

Returns Report

  • Changed the Date column to be labeled Charge-off Date
  • Added a new column called Delta Since Charge-off
    • This column will display any amounts that were applied to the account AFTER the Charge-off Date. For example, if payments and/or credits were applied to the account after the account was returned, those amounts will be displayed here
    • This value can be positive OR negative. Negative values indicate rejected payments
  • A new total amount for Delta Since Charge-off has been added