Software Maintenance Update for November 9, 2021

Written By Melissa Ruff (Super Administrator)

Updated at August 3rd, 2025

Table of Contents

Club OS Integration Updates and Fixes

  • Fixed an issue with past due member accounts displaying in Club OS as Collections instead of Delinquent 

Bug Fixes

  • Fixed an issue with Passport stamping member check-ins using the incorrect Time Zone

Internal Updates

Operations Updates

As of November 9th, these operations tickets have all been closed and completed:

  • Removed freezes for member #4652778 in club 11086 (MPower Fitness). Member account was unfrozen in AS400, but status was not updating properly in MCB
  • Fixed payment history for account #1198009 in club 11040 (OXR Fitness)
  • Enabled API access for club 11174 (Spivi)
  • Removed card code GYM-2PIF and MYE offer GYM 2 YEARS PAID IN FULL(FLAT RATE) for club 10375 (Muscle City Barbell)
  • Removed negative balance MyPOS transaction from club 11080 (Club at Corazon)
  • Moved all cancelled, expired, and inactive memberships from clubs 8787, 8788, and 10233 to club 10822 (Evolution Fitness)
  • Updated the template for updating membership Credit Card information for clubs 11011, 11138, 10539, and 3355 (URGE Fitness)
  • Global change requests for club 11138 (URGE Fitness):
    • Updated the next due date for membership and add-ons dues to March 1, 2022
    • Updated the sale date of annual enhancement fees to May 1, 2022
  • Cancelled all members with the Silver card code that have not attended in 2021 for club 10668 (Gold’s Gym Clearwater)
  • Fixed an issue with Passport not recording correct timestamps for attendance for club 8553 (Gridiron Fitness)
  • Updated Canadian accounts to be 6 digits long to prevent IOLP errors reported by club 11142 (Greenvill 24hr Fitness)