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If a prospect or member has registered their number on the National Do Not Call List, Club OS will notify...
July 1st, 2025 12 views 0 likes
For clubs using ASF as their Member Management System and with a business model that schedules prospects for training events...
For leads that are assigned to the Default Member Sales staff member, easily re-assign it to yourself using the Assign...
July 1st, 2025 11 views 0 likes
View and respond to all incoming messages from prospects, members and ex-members so that messages are not missed when other...
Make cross-selling easy by utilizing Club OS to engage your members during the member onboarding process and keep engagement throughout...
July 1st, 2025 10 views 0 likes
Overview Club OS' re-interested features recognize when existing Prospects or Inactive Members become newly interested in your club and reprioritizes...
July 1st, 2025 16 views 0 likes
Club OS understands that you want to get back to business after your gym has been closed. In order to...
Lead Original Status of prospects originating from a telephone inquiry, outreach event and any other prospect type. 1 Day After...
The Club OS automatic follow-up feature enables clubs and their locations to send out SMS and email follow-ups automatically. Automatic...
"Where Do 'Overdue' Calls Show Up?" Overdue calls will show up in red as "overdue" in your Follow-Up Agenda. "Why...
By overriding a follow-up action, an employee suspends a Prospect or Member’s follow-up contact until a specified date. Often, this...
Club OS offers its users the ability to customize how their follow-ups are rescheduled. Users can arrange for their follow-ups...
On occasion, it may appear as if a follow-up has failed to schedule itself in its employee’s calendar. In reality,...
July 1st, 2025 15 views 0 likes
How perform a Follow-Up Navigate to the Dashboard and the Follow-up Window will be located on the top right of...
Topic A new filtering option has been added to the follow up agenda. Purpose The new option allows you to...
Here you are going to see some Follow-Up Basics for Club-OS. You can access the Follow-Up section from your Dashboard....
In the course of running your club, you may find that certain members or prospects prefer not to have any...
To reassign follow-ups, begin at your dashboard, and click the Follow-Up button for the follow-up you wish to reassign: Next,...
A Club Admin can find the current follow up schedule under My Club > Follow Up Settings. If you would...
If leads are deleted while still in your follow-up bin, they will stay there until removed. You just need to...
July 1st, 2025 9 views 0 likes
Overdue calls will show up in red as "overdue" in your Follow-Up Agenda.
There are a few points you can analyze in your club: Are we using the digital guest waiver for every...
To create new follow-up scripts (or to edit old ones) first access the 'My Club' tab on the left side...
